'Biomedical Equipment failure does not keep 9 to 5 schedule, so neither we do, you always be able to reach us our helpdesk 24 hours a day'.

             We ensure that every medical equipment undergoes comprehensive planned preventive maintenance on a regular basis and attend to any breakdown within a stipulated response time. With the provision of comprehensive maintenance services, medical personnel are able to provide services to patients with minimal concern.

  • Maintenance of all biomedical equipment inclusive of diagnostic, therapeutic, operating theatre, laboratory, radiology and other associated and allied equipment in the hospital. Inventory of biomedical equipment.

  • Fully equipped workshops and laboratory to support the biomedical maintenance services.

  • Loan of critical care equipment for the purpose of maintaining availability of services.

  • Warranty and service contract management.

  • Medical equipment planning to assess the need of the biomedical equipment.

  • Project management for procurement, equipping, installing, commissioning, testing and handing over of biomedical equipment.

Medecon Medical Engineering service offers:

  • Service call simple by telephone or online reporting via contract management portal or online reporting via this web site.

  • 15 minutes phone response time

  • 24/7 service line / help desk support

  • Get your answer quickly

  • All modalities / single provider

  • Immediate Technical support access  and onsite access

  • World wide parts network

  • Assinged service manager and account manager

  • Customer access to Contract management portal and access all of your service activity in one portal

  • Less stress and greater peace of mind

  • Multiyear and multiple unit discount and Quranteed uptime